RGStream
Platform documents

Privacy Policy

Updated: 01.07.2026

1. Data Collection

We collect personal information that you voluntarily provide when registering, placing orders, or contacting us. This includes:

  • Name, email address, and phone number
  • Participant information (child's name, performance details, category)
  • Payment information (processed securely by third-party providers)
  • Technical data: IP address, browser type, device information

We also automatically collect technical information when you visit our website.

2. Use of Data

We use the information collected for the following purposes:

  • Processing and fulfilling your video orders
  • Communicating with you about your orders and services
  • Sending notifications about upcoming events and promotions (with your consent)
  • Improving our website, services, and customer experience
  • Fulfilling legal obligations and protecting our rights

We do not sell or share your personal information with third parties for marketing purposes.

3. Cookies

Our website uses cookies to improve your browsing experience.

We use the following types of cookies:

  • Necessary cookies — required for the website to function correctly. They cannot be disabled.
  • Analytics cookies — help us understand how visitors interact with the website.
  • Preference cookies — remember your settings, such as language and currency.

You can manage your cookie preferences via the consent banner or your browser settings.

4. Third Parties

We may share your data with third-party service providers in order to provide our services:

  • Payment processors (for secure transaction processing)
  • Cloud storage providers (for hosting and delivering video)
  • Email service providers (for notifications and communication)
  • Analytics services (to improve the website)

All third-party providers are required to protect your data in accordance with the law.

5. Your Rights

In accordance with data protection legislation (including GDPR for EU residents), you have the following rights:

  • Right of access — request a copy of your personal data
  • Right to rectification — correct inaccurate or incomplete data
  • Right to erasure — request deletion of your personal data
  • Right to restriction — restrict the processing of your data
  • Right to data portability — receive your data in a portable format
  • Right to object — object to the processing of your data

To exercise any of these rights, please contact us. We will respond within 30 days.

6. Contact

If you have any questions about this Privacy Policy, please contact us:

  • Email: karinbutan@gmail.com
  • Phone: +38 (066) 594-07-28
  • Kyiv, Ukraine

Regarding the processing of minors' data, parents may contact us at any time.